Renova (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.renovainc.ca or interact with us through other channels, including phone, email, and social media.

1. Information We Collect
We may collect the following types of personal information:

Contact Information: Name, address, phone number, email address.

Service Details: Project requirements, property details, renovation interests.

Billing Information: Payment details when you make a purchase.

Communications: Any correspondence you send us via email, Messenger, forms, or calls.

Technical Information: IP address, browser type, device information, and cookies.

2. How We Collect Information
We collect information when you:

Submit an inquiry form or request a quote.

Communicate with us by phone, email, or social media.

Book a consultation or purchase a service.

Visit our website and interact with our online tools or ads.

3. How We Use Your Information
We use your information to:

Respond to your inquiries and provide quotes.

Schedule and perform services.

Process payments and issue receipts.

Send updates, offers, and promotions (with your consent).

Improve our website, services, and customer experience.

4. How We Share Your Information
We do not sell your information to third parties.
We may share your information with:

Service Providers assisting with installation, financing, or marketing.

Government Agencies to process rebates or comply with legal obligations.

Legal Professionals in case of disputes or regulatory requirements.

5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights
You have the right to:

Request a copy of your personal information.

Ask for corrections to inaccurate information.

Withdraw consent for marketing communications.

Request deletion of your information, subject to legal obligations.

7. Cookies and Tracking
Our website uses cookies and tracking technologies to enhance your browsing experience and deliver relevant ads. You can adjust your browser settings to refuse cookies.

8. Security
We use industry-standard security measures to protect your information, but no transmission or storage method is 100% secure.

9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Renova
Email: renova416@gmail.com
Phone: (416) 499-6199
Website: https://www.renovainc.ca